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Terms of Service
Welcome to waterdamageguard.com (“Site”), operated by Water Damage Guard (“Company,” “we,” “us,” or “our”). By accessing or using this Site, you agree to comply with and be bound by these Terms of Service (“Terms”). If you do not agree to these Terms, please discontinue use of the Site immediately. These Terms apply to all visitors, users, and others who access or use the Site across all U.S. states and territories.
Water Damage Guard is a free referral and information platform that connects homeowners and property owners with independent, third-party contractors and service providers (“Contractors”) specializing in water damage mitigation, cleanup, restoration, and related emergency services. Water Damage Guard itself does not perform restoration or repair work, and does not act as a general or specialty contractor.
All Contractors are independent entities and are not employees, partners, agents, or representatives of Water Damage Guard. Any agreements, quotes, or contracts entered into between you and a Contractor are strictly between you and that Contractor. Water Damage Guard is not a party to such agreements and shall not be held liable for any actions, omissions, workmanship, warranties, or representations made by Contractors.
Water Damage Guard does not warrant, endorse, or guarantee the quality, safety, legality, or performance of any Contractor, their services, or their representations. It is your sole responsibility to verify that any Contractor you hire holds the appropriate licenses, permits, insurance, and bonding required by applicable federal, state, and local laws. You assume all risks associated with hiring and engaging any Contractor introduced through this Site.
By submitting a request through our Site, you agree to provide accurate and complete information, including your name, contact details, and project information. You authorize Water Damage Guard to share this information with qualified Contractors solely for the purpose of connecting you with local service providers. Misuse of the Site, including submitting false or misleading information, is strictly prohibited.
To the fullest extent permitted by law, Water Damage Guard and its affiliates, officers, employees, and agents shall not be liable for any direct, indirect, incidental, consequential, or special damages arising from or relating to your use of the Site, your interactions with Contractors, or any work performed (or not performed) by Contractors. This includes, without limitation, property damage, personal injury, data loss, or financial loss of any kind.
The Site and all information or referral services provided are offered on an “AS IS” and “AS AVAILABLE” basis without any warranty, express or implied. Water Damage Guard expressly disclaims all warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not guarantee uninterrupted access to the Site or that it will be error-free, secure, or continuously available.
You agree to defend, indemnify, and hold harmless Water Damage Guard, its affiliates, employees, officers, and agents from and against any and all claims, damages, liabilities, losses, costs, or expenses (including reasonable attorneys’ fees) arising from or related to your use of the Site, your interactions with Contractors, or your violation of these Terms.
These Terms shall be governed by and construed in accordance with the laws of the United States and the state in which the user resides, without regard to conflict-of-law principles. Any disputes arising under these Terms shall be resolved in the appropriate state or federal courts within the United States.
Water Damage Guard reserves the right to modify, update, or replace these Terms at any time without prior notice. The latest version will always be available on this page, and the “Last Updated” date will be revised accordingly. Your continued use of the Site after such updates constitutes your acceptance of the new Terms.
If any provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, that provision shall be limited or eliminated to the minimum extent necessary so that the remaining provisions of these Terms remain in full force and effect.
These Terms of Service constitute the entire agreement between you and Water Damage Guard regarding the use of the Site and supersede all prior agreements, understandings, or representations, whether oral or written.
For any questions about these Terms of Service, please contact us:
Water Damage Guard
Website: https://waterdamageguard.com/
Email: support@waterdamageguard.com
Disclaimer: waterdamageguard.com is a free service to assist homeowners in connecting with local service providers. All contractors/providers are independent and waterdamageguard.com does not warrant or guarantee any work performed. It is the responsibility of the homeowner to verify that the hired contractor furnishes the necessary license and insurance required for the work being performed. All persons depicted in a photo or video are actors or models and not contractors listed on waterdamageguard.com.
Privacy Policy
Welcome to waterdamageguard.com (“Site”), operated by Water Damage Guard (“Company,” “we,” “us,” or “our”). This Privacy Policy explains how we collect, use, disclose, and protect information obtained from visitors and users of our Site. By using the Site, you agree to this Privacy Policy. If you do not agree, please discontinue use of the Site immediately.
We collect only the information necessary to connect you with local service providers. Specifically, we may collect the following information that you voluntarily provide through our online forms:
- Your full name;
- Your phone number;
- Your ZIP code;
- Your property address.
We do not collect sensitive personal data such as Social Security numbers, payment information, or government-issued identification. The information collected is used solely for the purpose of responding to your service requests and connecting you with local professionals.
Your information is used solely to connect you with relevant, independent local contractors and to improve our referral process. Specifically, we may use your data to:
- Match you with licensed water damage restoration providers in your area;
- Respond to your inquiries and requests for service;
- Improve the functionality and user experience of our Site;
- Comply with applicable U.S. laws and regulations.
We may share your submitted information with independent contractors or service providers solely for the purpose of connecting you with professionals who can fulfill your service request. We do not sell or rent your personal information to third parties for marketing purposes.
We may also disclose information:
- To comply with a legal obligation, court order, or government request;
- To protect our rights, users, or the general public from fraudulent or harmful activity;
- In the event of a merger, acquisition, or asset transfer, where user data may be transferred as part of the business transaction.
Contractors contacted through our Site are independent businesses and are not employees or affiliates of Water Damage Guard. Once you are connected with a contractor, any information you share directly with them is subject to their own privacy policies and practices. We encourage you to review those policies before engaging their services.
We do not use cookies, tracking pixels, or any similar technologies to collect or store user data. Our Site operates without the use of cookies, ensuring that no information is automatically stored on your device for tracking or analytical purposes.
Any data we receive is provided voluntarily by you through our contact or service request forms.
We retain your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required by law. Once information is no longer needed, we securely delete or anonymize it.
We implement reasonable administrative, technical, and physical safeguards designed to protect your information against unauthorized access, alteration, disclosure, or destruction. While we take these precautions seriously, please note that no online system can be guaranteed to be 100% secure.
Our Site is not directed to individuals under the age of 18. We do not knowingly collect or solicit personal information from minors. If we become aware that we have inadvertently collected such information, we will promptly delete it.
You have the right to request access, correction, or deletion of your personal information. To exercise these rights, please contact us using the details provided below. Depending on your state of residence, you may also have additional privacy rights under applicable laws (such as the California Consumer Privacy Act).
Our Site may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of those third-party sites. Visiting such links is at your own risk, and we encourage you to review their respective privacy policies.
We may update this Privacy Policy from time to time. The latest version will always be available on this page, with the “Last Updated” date reflecting the effective change. Continued use of the Site after any modifications constitutes your acknowledgment and acceptance of the updated Privacy Policy.
This Privacy Policy shall be governed by the laws of the United States and the state in which the user resides, without regard to conflict-of-law principles. Any disputes arising under this Policy shall be handled in accordance with applicable U.S. law.
If you have any questions or concerns regarding this Privacy Policy or our data handling practices, please contact us:
Water Damage Guard
Website: https://waterdamageguard.com/
Email: support@waterdamageguard.com